What changes when it's automated

Each example puts the steps your team does by hand today next to the same job automated, and shows what stays in your hands.

AI agents

[Example] Hotel · A guest email at 05:52

By hand, today

The night porter can't answer it, so it waits
Reception reads it after eight
Someone checks the booking and asks housekeeping
A reply goes out hours later
The front desk hears about the early arrival at the last minute

Automated

[done]The agent replies in seconds, in the guest's language
[done]Housekeeping gets the room as a priority
[done]The booking note is updated and the front desk is told

you still decidewhat the agent may promise, and when it hands over to a person

Workflow automation

[Example] Restaurant group · Supplier orders on a Sunday night

By hand, today

Count stock at closing in each venue
Write the order list by hand
Email or call each supplier
Chase the confirmations on Monday
Type the invoices into accounting

Automated

[done]Stock levels are read from your systems
[done]An order is drafted for each supplier
[done]Confirmations and invoices are matched and filed

you still decideyou approve every order before it's sent

Custom software

[real product] Restaurants in Spain · CastelOps, software I built

By hand, today

Supplier invoices typed into a spreadsheet
Recipe costs updated by hand when prices change
The rota sent around on WhatsApp
Customer orders kept in notes and phone calls
A quarterly scramble for the gestoría

Automated

[done]Invoices and orders scanned with AI straight into costs
[done]Recipe costs that update as prices change
[done]Rotas published in seconds, clock-ins recorded
[done]VAT and income tax calculated every quarter

you still decidewhich processes the software covers, and who uses what

Automation audit

[Example] Clinic · Where does the week go?

By hand, today

A feeling that admin eats the week
No clear picture of which tasks take the time
Tools bought on a hunch
Nothing changes because nothing is prioritised

Automated

[done]A plain-language map of your recurring tasks
[done]A short list of what to automate first, and why
[done]What to leave alone, because it isn't worth it

you still decidewhat happens next, if anything; the audit is free

Ongoing support

[Example] Agency · When something changes

By hand, today

New services, prices or opening hours
The assistant still gives the old answers
Someone has to notice, then find who can fix it

Automated

[done]I update the agent and the flows when your business changes
[done]I watch how they perform and fix what breaks
[done]You get a short monthly note on what changed

you still decidewhat gets improved next

What I can connect

If a tool has an API or sends email, it can usually be connected. These are the kinds of tools I work with.

channels: WhatsApp · email · web chat · phone
calendars and documents: Google Workspace · Microsoft 365
team: Slack · Microsoft Teams
business systems: booking · POS · hotel PMS · CRM · accounting
built with: Python · TypeScript · OpenAI · Claude

Questions owners ask

Do I need to be technical?: No. You tell me how your business runs. I handle the technology and explain everything in plain words.
Which AI do you use?: Models from OpenAI and Anthropic (Claude), chosen for each job, inside software I write in Python or TypeScript.
What languages can the agents speak?: English, Swedish and Spanish, and most other languages your guests or customers write in.
What about privacy and our data?: Your data stays yours. Each automation only uses the information it needs, and we agree together what an agent may and may not do.
What happens if something breaks?: With ongoing support, I monitor it and fix it. Without it, you get documentation and a handover so nothing depends on guesswork.
How much does it cost?: It depends on what we build. The audit is free, and you get a clear quote before anything is built.

Find out what you could automate.

Tell me what takes up your team's time. I'll come back with what's worth automating, and what isn't.